Installation.custom is empty

Support
,
#1

I’m trying to send a notification, and I am attempting to use the user’s first name.
I set them as properties from the FE:

if (my?.id && _enabled) {
	wonderPush.push(['setProperty', 'string_firstName', my.first_name])
	wonderPush.push(['setProperty', 'string_lastName', my.last_name])
	wonderPush.push(['setProperty', 'string_email', my.email])
	if (profile) {
		wonderPush.push(['setProperty', 'string_gender', profile.gender])
	}
}

When I check the properties on the user, they seem to work properly:

Screen Shot 2020-09-21 at 15.13.39

And the notification text is this:

{{ installation.custom.string_firstName | default:"Dear traveler" }}, we want to make sure you are okay!

When it is being sent, the firstName part NEVER works.
I am sending using the /deliveries endpoint, and I am using campaignId and targetUserIds to target the appropriate users with the proper notification.

#2

Hi,

Are you using notificationParams at the same time by any chance?

Best,

#3

Yes I do, does that inherently block installation custom properties from being parsed?
If so, is there a workaround to also send specific data (e.g. dynamic field such as product ID) alongside installation properties (e.g. first name)?

For now I am spreading into multiple calls and sending different user data alongside the notification params.

#4

Hi,

We’ve fixed the issue.
Can you test to confirm?

Best,

#5

Hi olivier,

Now they don’t seem to be sending at all via the REST API - here is my request (obfuscated), no notification is passing through though:

URL:

https://management-api.wonderpush.com/v1/deliveries?accessToken=<accessToken>

Body (POST):

{'campaignId': '<campaignId>', 'notificationParams': {'some_id': 1, 'some_other_id': 1, 'user': {'id': 18, 'first_name': '<name>', 'last_name': '<name>', 'middle_name': None, 'image_url': '<url>'}}, 'targetUserIds': 18}

The same notification works via manual trigger through UI, but not through API.